Security at JournEASE

At JournEASE, your security and privacy are our top priorities. We are committed to ensuring that your data is protected at all times. Our platform employs industry-standard security protocols to keep your information safe. Here’s an overview of the security measures we have in place:

Data Encryption

All data transmitted between your device and our servers is encrypted using SSL (Secure Socket Layer) technology. This ensures that any sensitive information shared with us remains confidential and secure from unauthorized access.

Secure Payment Processing

We use Stripe, a leading payment gateway, to handle all financial transactions. Stripe adheres to the highest standards of security in the payments industry, including:

  • PCI-DSS Compliance: Stripe is certified as a PCI Level 1 Service Provider, the most stringent level of certification available in the payments industry.

  • Tokenization: Stripe uses tokenization to protect sensitive payment information. This means that your credit card details are never stored on our servers.

For more information on Stripe's security measures, please visit Stripe's Security Page.

Platform Security

Our platform is built on Softr.io, which provides robust security measures to protect your data, including:

  • Data Encryption: Softr.io ensures that all data is encrypted in transit and at rest.

  • Regular Security Audits: The platform undergoes regular security audits to identify and address potential vulnerabilities.

  • Access Controls: Strict access controls are in place to ensure that only authorized personnel have access to sensitive data.

For more information on Softr.io's security protocols, please visit Softr.io Security Page.

Account Security

To further protect your account, we recommend the following best practices:

  • Strong Passwords: Use strong, unique passwords for your JournEASE account and update them regularly.

  • Two-Factor Authentication (2FA): Enable 2FA for an added layer of security. This ensures that only you can access your account, even if your password is compromised.

Data Privacy

We are committed to protecting your privacy and complying with all applicable data protection laws, including GDPR and CCPA. Our Privacy Policy outlines how we collect, use, and protect your personal information.

Incident Response

In the unlikely event of a data breach, we have a comprehensive incident response plan in place to quickly identify, contain, and mitigate any security threats. We will notify affected users promptly and take all necessary steps to protect your data.

Contact Us

If you have any questions or concerns about our security measures, please feel free to contact us at [email protected] or call us at (855) 758-7555.

Thank you for trusting JournEASE with your personal information. We are dedicated to maintaining the highest standards of security to ensure your peace of mind.