General Questions
Got a question? We've got answers. If you have some other questions, contact us using email.
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JournEASE is a mobile app designed to simplify the expatriate experience in South Korea by providing personalized task assistance, multilingual support, and integration with local services.
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JournEASE connects expatriates with local contractors who provide personalized assistance for daily tasks such as shopping, making reservations, booking tickets, and navigating local services.
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JournEASE is designed for expatriates and tourists in South Korea. Whether you are here for a short visit or a long-term stay, our services can help you manage daily tasks and integrate into the local culture.
Services
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We can assist with a variety of tasks including:
- Tickets: Buying concert, movie, and train tickets.
- Shopping: Assisting with online orders and local purchases.
- Services: Finding housekeepers, cleaners, and other service providers.
- Travel: Booking transportation and arranging travel plans.
- Reservations: Making restaurant reservations and scheduling appointments.
- Business: Document translation, courier services, and research assistance.
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You can request a task through our platform. Simply log in, select the type of task, and provide the necessary details. Our contractors will take care of the rest.
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Our pricing varies depending on the task. You can find detailed pricing information on our Pricing Page.
Account and Billing
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Log in to the website and follow the instructions to create an account.
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We accept payments through Stripe, ensuring secure and seamless transactions.
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You can update your payment information in the app under the 'Account Settings' section.
Security and Privacy
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We use industry-standard encryption and security protocols to protect your data. For more details, please visit our Security Page and Privacy Policy.
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Yes, we use Stripe for payment processing, which is PCI Level 1 certified, the highest level of certification in the payments industry.